Refund Policy

Last Updated: June 1, 2026

Due to the digital and administrative nature of our US LLC formation services, all payments are final unless otherwise stated.

1. Non-Refundable Services

All fees become non-refundable once:

  • Order review has begun

  • Company name search has been conducted

  • Documentation preparation has commenced

  • State filing has been submitted

  • EIN application has been initiated

Administrative review alone constitutes service commencement.

2. Limited Refund Exception

Refund requests may be considered only if:

  • Submitted within 24 hours of payment

  • No processing activity has begun

  • No documents have been generated or filed

Approved refunds may be subject to:

  • Administrative fee deduction

  • Payment processor fees

  • Transaction costs

3. Third-Party Denials

Rejection or denial by any of the following does not qualify for a refund:

  • State authorities

  • Banks

  • Stripe

  • PayPal

  • Any payment processor or platform

This includes cases where Stripe or PayPal account applications are not approved, as acceptance decisions are made solely by those platforms.

4. Compliance Rejection

If service is halted due to:

  • False or misleading information provided by the client

  • Incomplete documentation after reasonable notice

  • Compliance risk identified during review

No refund shall be issued.

5. Dispute Evidence

In the event of a dispute, we reserve the right to submit:

  • Signed agreements

  • IP logs

  • Communication records (including WhatsApp correspondence)

  • Order timestamps

as evidence of service delivery.

6. Contact

For refund requests, please contact us at: [email protected]